Appointment length

Only an estimation can be given as appointment lengths vary based on the complexity/density of your natural lashes. Please plan accordingly when booking.

  • Classic Full Set: 1.5-2 hrs

  • Hybrid Full Set: 2-2.5 hrs

  • Volume Full Set: 3-3.5 hrs

Deposit

All appointments require a 50% deposit of your scheduled service. This is to guarantee you have read and understand the 24hr cancellation policy.

Cancellation policy

Your appointments are very important to us - it is reserved especially for you - and we understand that sometimes scheduling adjustments are necessary; therefore we respectfully request at least a 24 hour notice of cancellations. Please do so to avoid a non-refundable 50% fee of your scheduled service price.

Late arrivals

Please be on time and note that if you are late, you are cutting into your own time and will only be worked on for the remainder of the scheduled appointment. Your late arrival may limit our ability to offer you our fullest possible service.

Studio space

Please do not bring children, pets, or any guests to your appointment. There is limited space in the studio.

Illness 

If you feel unwell or feel like you are coming down with a cold, please reschedule your appointment for another day. This is out of respect for myself and other clients.

Caffeine

Pre-workout supplements, tea, coffee, and soda can cause your eyelids to involuntarily flutter: Please avoid these and any other caffeine containing substances 5-6 hrs prior to your appointment.

Makeup residue

It is imperative to arrive with clean eyes and eyelashes. Makeup contains ingredients that will prevent the extensions from adhering and will cause you to have poor retention.

Contacts

Please bring your lens case or glasses to your appointment.

Infilling

I do not infill another technicians work without a consultation. The quality of work and products vary between technicians, and it may be deemed necessary to remove prior work before applying new extensions to ensure the highest standard of service. If you would like to schedule an appointment for a fill of another technician's work, please call or text at (510) 768-8497.

Guarantee of service

I want you to be happy with your lashes!

I do not offer refunds on services rendered, however I do guarantee my work. If you have any concerns with a service you've received, please contact me within 72 hours.

I am happy to offer a complimentary touch up appointment (30 mins) if deemed necessary within 5 business days of your original appointment.